Orders must be placed no later than 8am 1 business day prior to delivery. (Please be aware that in-demand linens are often reserved ahead of time.) We accommodate emergency orders, but make sure you get confirmation from us that we have received a last minute e-mail or phone message.

You can make changes to your event in the same way as placing an order. Changes made after 8am 1 business day prior to delivery may incur an additional fee. Items may not be removed from an order after 8am 1 business day prior to delivery. Last minute changes made to orders after we have left for the delivery will be charged a minimum $100.00 second run fee. ***Please include Table Manners booking number on all changes. After making any changes, we will e-mail you a revised contract.

A 20% nonrefundable deposit is required to confirm and hold any items. Full payment for the order will be due no later than 3 business days prior to delivery. We accept all major credit cards or checks.

The office is open 9-5, Mon-Fri. In case of an emergency after hours, clients may call or text our emergency line at 240-563-2912 to speak to an on-call representative.  If it is not an emergency and you are working late after hours, please continue to e-mail orders and changes. We will return your confirmation during business hours. Our goal is to confirm your order as soon as possible so you have one less thing to worry about.

You can pick up and return equipment from our Hyattsville location, Monday through Friday, 9 AM to 5 PM, and during the busy season, 9 AM to 12PM on Saturday. The address is 5310 46 th Avenue, Hyattsville, MD, 20781.

**Please place all orders no later than 8am 1 business day prior to pick-up

Just bundle them together and tie them with a used plastic linen bag. Leave them alongside our orange bags and we will retrieve them when we pick up our equipment from the event.

Some of the great people we work with and love. If you’re looking for a recommendation here’s our list!

• W Logistic Services (Waiter and Service Personnel)

• Elliott Benzle (Web Design & Online Marketing)